FAQ's
FAQ’s
Frequently Asked Question
Get quick, clear answers to the most common questions about pool cleaning, maintenance, chemical levels, and equipment repair. Whether you’re a new pool owner or just need help solving a specific issue, our FAQs are here to guide you
We recommend cleaning your pool at least once a week. This includes skimming the surface, vacuuming, brushing the walls, and checking chemical levels. Weekly maintenance keeps your water clear and prevents algae buildup.
For balanced water, maintain:
Chlorine: 1–3 ppm
pH: 7.2–7.6
Alkalinity: 80–120 ppm
Calcium hardness: 200–400 ppm
Cyanuric acid: 30–50 ppm
Staying within these ideal pool chemical levels helps prevent cloudy water and protects your pool equipment.
Common causes include clogged baskets, air leaks, electrical issues, or a burned-out motor. If your pool pump is not working, it may need a professional inspection and repair.
To remove green algae, brush the walls, shock the pool with chlorine, and run the filter continuously. For stubborn blooms, we recommend a professional algae removal and deep cleaning service.
No. Algae and unbalanced water can cause skin and eye irritation, and even harbor harmful bacteria. Always wait until water is clear and chemically balanced before swimming.
Cloudy pool water is often caused by unbalanced chemicals, dirty filters, or poor circulation. To fix it, test and adjust pH and chlorine levels, clean the filter, and run your pump 8–12 hours a day.
It depends on the filter type:
Cartridge: every 2–4 weeks
Sand: backwash every 3–5 weeks
DE: backwash and recharge every 4–6 weeks
Knowing how often to clean your pool filter ensures clear water and better filtration.
Yes! HN Pool Service offers reliable weekly pool maintenance across San Antonio and Bexar County, including cleaning, chemical balancing, and equipment checks.
Prices vary based on pool size and service type. Contact us for a free quote tailored to your needs.
We proudly serve San Antonio, Helotes, Converse, Alamo Heights, and the entire Bexar County area.